Meeting with Ursula Wynhoven, Global Director of the UN Global Compact and the Assistant Secretary General of Human Resources of the United Nations.
But if it’s simpler, you can just call me Lou. Here’s my short bio:
Louis Carter, organizational psychologist, CEO and founder of Most Loved Workplace®, Best Practice Institute, and Results Based Culture, is a recognized global leader in organizational transformation. As the creator of breakthrough AI tools for emotion and sentiment analysis, he empowers leaders to drive lasting change with data and human insight.
Author of over 10 books on leadership and management—including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management—Louis has helped shape best practices for talent, leadership, and culture.
Louis Carter’s newest book is In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace (McGraw Hill)
Louis Carter is known for creating the full system programs in leadership development, starting with his first book with Warren Bennis, Best Practices in Leadership Development, which profiled 12 Fortune 500 organizations and their leadership development programs including Bose, Imasco, Abbott, Colgate-Palmolive, and more.
Louis Carter is a partner with Newsweek to publish the Top 100 Most Loved Workplaces and runs a separate BPI branded entity to provide benchmarking and data insights to Most Loved Workplace companies.
It’s notable to add that Louis Carter developed a Machine Learning model that combines sentiment analysis and emotion classification into a single, powerful tool, giving insights into employee experiences and emotions. Unlike binary classification models, Carter and his Most Loved Workplace research team tackles the complexity of sentiments and emotions by considering multiple labels for each task. This allows Most Loved Workplace to capture a wide range of nuances and provide more accurate recommendations for improving employee performance, retention, and overall satisfaction. With this advanced model, Carter and his team can analyze employee comments, extract key insights, and offer targeted suggestions for immediate action.
Lou Carter empowers leaders to build agile, emotionally intelligent organizations using data, AI, and deep human insight.
Ranked among the Top 10 Global Gurus in Culture, he helps companies lead with purpose—using breakthrough tools he created to analyze emotion, unlock performance, and stay ahead of change.
When leaders are in-tune with their purpose and in alignment with their values, those attributes can be effectively adopted throughout the organization to create a workplace that is loved, both by its employees, as well as its customers.
You need an expert with a proven track-record to guide your company to achieve its ultimate mission. I’m your guy.
Louis Carter is a trailblazer in the field of organizational development with his groundbreaking research in the area of emotional connection as a means to create positive, values-based movements inside of organizations to drive peak performance- where people bring their whole self to work. His organizational culture programs have impacted millions of employees worldwide for most of the Fortune 500 and more such as Corning, Pfizer, Volvo, FRBNY, Kimberly Clark, Bank of America, KeyBank, NYSE, GSK, Jazz Pharmaceuticals, Boston Scientific, Merck, J&J, BMS, Aramco, Equinor, Madison Square Garden, Springfield Healthcare Clinic, the United Nations and many others.
Founder and CEO of the Best Practice Institute and CEO Executive coach, Carter is the author of 11 books in leadership and management and the recipient of numerous accolades, including the top 10 Global Guru award in Organizational Culture, top products award by HRTech, top leadership executive by Leadership Excellence Magazine, ELearning! Magazine’s Trailblazer Award, and was chosen out of 16,000 applicants as one of 100 executive coaches to be in the Marshall Goldsmith MG100 group.
He created the Love of Workplace Index®, measuring the degree of emotional connectedness and sustainability of a business through future challenges and has conducted extensive research on what makes a Most Loved Workplace. He is also the creator of the first-ever anytime feedback tool, skillrater, a Top HR Product of the Year by Human Resources Executive Magazine which transformed the industry of performance management, and a Machine Learning model for determining emotion and sentiment of employee comments.
Widely sought after as an expert in the field, Lou has taught at the Tsinghua School of Business and People’s University in Beijing, Jackson State University, Seton Hall University, and Universal Network Intelligence (UNI) in Asia. He has been quoted and profiled by CNBC, Forbes, Fast Company, Investor’s Business Daily, Business Watch Magazine, Pando Daily, CEO World Magazine, and CIO Magazine, and more; and his research and teaching have been translated all over the world. He received his BA cum laude in Economics and Government from Connecticut College and Brown University. And, Louis achieved his MA in Social/Organizational Psychology from Columbia University with honors from Kappa Delta Pi.
Experience
My methodological framework is built on over two decades of research through the Best Practice Institute, resulting in 12 books of breakthrough insights. This research forms the backbone of the definitive lists featured in Newsweek and Forbes.
I don’t just analyze performance—I architect the very framework of workplace excellence. My proven methodologies help organizations of all sizes—from Fortune 500 corporations to emerging enterprises—unlock leadership potential, create sustainable cultural transformation, build measurable employee engagement, and deliver quantifiable business results.
My latest book, “In Great Company” (McGraw-Hill), distills decades of research into a practical blueprint for building high-performance cultures. This actionable framework helps organizations achieve extraordinary outcomes by focusing on the five key elements that drive workplace excellence.
Every transformation starts with a committed leader who sees the need to future-proof the business. Together, we define where the company stands today and build a clear vision for the future—aligning culture, leadership, technology, and results to get there.
In an AI-driven, constantly shifting world, we lead sessions that rebuild trust, realign teams, and reinvent how people work—using tech to move faster, innovate in real time, and stay ahead. These conversations spark real partnerships built for what’s now and what’s next.
Real change sticks when leaders and teams follow through. We help turn broken dynamics into strong, working partnerships—with clear goals, consistent follow-up, and the kind of accountability that keeps your culture moving forward, no matter what hits next.
We use tools that flex with the pace of change—tracking what’s working, what’s not, and where teams need to grow. That clarity helps us build a plan that keeps you sharp, adaptive, and always moving forward.
Become an even more successful and effective leader and company today with Lou’s award winning work.
The Global Gurus List ranks the top 30 of the world’s best experts in various fields like Leadership, Coaching, Organizational Culture, NLP and more.
Nominated by his peers and selected from hundreds of submissions, Carter “continues to blaze a path for global learning leaders, provoking traditional thinking in social collaboration, technology, and feed-forward appreciative coaching.”
Lou was awarded best in leadership development category by HR.com
Best Practice Institute introduced a new social network, skillrater.com, that makes it easy for members to request work performance ratings from managers, co-workers, and direct reports across a domestic and global workforce.
My Senior Executive Board is a hand-picked group of CHROs, CTOs, and Heads of Talent Management who have a passion for making the world, executives, and our organizations a better place. If you are interested in being considered if and when a seat opens up on the Board, please contact me to set up an initial conversation.
Meeting with the general manager, head of analytics at the texas rangers stadium, we hit issues around how we predict the behaviors and actions of employees and consumers of our world’s best organizations.
Meeting with top Pentagon officials, we targeted and benchmarked key areas around organization strategy, career transition, and result-driven change.
Meeting with Mehmood Khan, the Chief Scientific Officer of Pepsico, David Deacon, the Chief Talent Officer of MasterCard along with his team of innovators, we discussed how we can design our own centers for talent and consumer product innovations.
Meeting with Ursula Wynhoven, Global Director of the UN Global Compact and the Assistant Secretary General of Human Resources of the United Nations.
I invite you to speak with my team about working with us in our executive coaching, or leadership training and development program!