by Louis Carter | Articles, Blog, Organizational Culture
A blame culture manifests when employees pass responsibility to others for mistakes or lack of accountability. Blame cultures reinforce themselves when managers blame direct reports or lower level employees rather than taking responsibility themselves. Taking... 
by Louis Carter | Blog, Articles, Organizational Culture, Performance
Let’s begin by addressing the elephant in the room—what does culture mapping for organizational change entail? Since there is no universally accepted explanation of this, your best bet would be to break down the term to understand the two components that make it... 
by Louis Carter | Articles, Blog, Organizational Culture
The response from the world to COVID-19 has led to the greatest organizational transition of our times. Social distancing is the new normal and we are in an era of unprecedented isolation, disconnection, and financial challenge. We are catalyzing the digitalization... 
by Louis Carter | Articles, Blog, Leadership, Organizational Culture
The Chief Executive Officer or CEO is the spearhead, the brains, and the driving force behind the entire operation – and typically make the most visible leadership mistakes in the company. It all begins and ends with the CEO. They not only embody their company’s... 
by Louis Carter | Blog, Leadership, Organizational Culture
Times of crisis elicit the very best and very worst of human behavior, and the medical world is not immune to this dichotomy. Healthcare workers have made unquestionably admirable sacrifices this year, but horror stories also abound of nasty interactions, providers... 
by Louis Carter | Articles, Blog, Leadership, Organizational Culture
Many underestimate the importance of personal connection- and especially how difficult and complicated it can be for most people to practice. Humans are emotional beings, and being able to forge meaningful personal connections with those you interact is an essential... 
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