What Nicklaus Children’s Teaches Leaders About Building a Culture Where the Work Itself Holds People
Nicklaus Children’s Health System is the only freestanding children’s hospital system in South Florida. For 75 years, it has cared for the region’s most vulnerable patients: critically ill children whose families are counting on strangers to save their lives. That is not a job you show up to for the benefits package. That is a calling. And the question I find most interesting about Nicklaus Children’s is not whether the mission is real. It clearly is. The question is: what did leadership build to make sure the mission stayed real at the operational level, every day, for more than 4,700 people?