Turnover is a real issue, even in the most employee-friendly company. Things happen and situations arise that drive the cycle of departure, but as the boss, you can take steps right now to ensure the employees you value remain as members of your team. Keeping employee motivation high may seem impossible, especially when everything in the company does not go as planned. However, the most trying times in your business may create extraordinary opportunities to reflect on organizational behavior and give your corporate culture a boost.
- Exercise an Open-Door Policy
One of the easiest ways you as a manager can get your employees to want to stay is by making yourself and your counsel available. In good times and bad, some people may require more reassurance or guidance than others. Some may feel uneasy about their performance and desire feedback to improve it. Showing your workforce that you want to help gives them the chance to engage with you and get the coaching they need to perform at their best.
However, you need to strike a balance so problematic people do not take up all your time. Establish office hours and allow people to sign up for 15-minute time slots. If a matter demands more time, extend it as needed. Creating boundaries with the process makes it run more smoothly.
- Take Action When Issues Arise
Allowing complaints against an employee to stand without recourse sends the wrong message to the rest of your workforce. Taking action to stop the spread of poor attitudes and behavior demonstrates that you know what is happening in the business and that you are willing to make difficult decisions to rectify any issues. If you ignore rumors and negativity too long, it can take root and affect employee morale.
- Stay Away From Micromanaging
Your workers should lift each other and stay on task without you involving yourself in every aspect of the job. Empowering people drives employee motivation. It fosters an environment of autonomy and allows people to feel less fettered when performing everyday duties. It also helps promote a creative environment and may push employees to go above and beyond the norm.
- Recognize and Reward the Good
When something goes wrong, it is easy to dwell on the negative, especially when it comes to a careless mistake. However, if your corporate culture practices employee-shaming, you will not spur employee motivation. On the other hand, if you flip the policy and spend more time praising the excellent work done, employees should take notice.
Rewards and recognition do not always have to be financial, although money definitely motivates. Set up a monthly luncheon and choose a top worker each week to attend. Send a company-wide email that turns the attention to the good things people do. Pointing out the hardworking members of your workforce encourages others to push themselves. Reward shows employees you recognize the good, so when something negative requires your attention, it will not seem that is all you focus on.
- Take Team-Building Out of the Office
Hanging around the office day in and day out can become a drag. Get with your management team and put together fun out-of-office days to mix in some excitement. You do not need to make it elaborate; take smaller groups to the movies or maybe do a ropes course or outdoor activity. Even a simple barbeque in the park is a great way to lift the spirits of all.
Employee motivation is essential in retaining people in a competitive market. If your workforce gets the impression you don’t care about them, it can send some of your best people packing. Taking a few simple steps to show workers their worth to the bottom line can keep them clocking in day after day.
One of the Top 100 Coaches, and Founder and CEO of Best Practice Institute, partner to Newsweek on America’s Most Loved Workplaces, and the author of more than 10 books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him as one of Global Gurus Top 10 Organizational Culture thinkers worldwide.