The Benefits Of Shifting Companies To Performance Management (Part 4 of 7)

When companies are stuck in their way during their performance manager process. Whenever you’re stuck in your way on anything, what’s important is to take a step back. When you take a step back you begin to co-create with others in your organization. The best way to co-create is through methodologies around organization development and […]

MOVEMENT IN THE HR COMMUNITY: INSPIRATION AT WORK RADIO WITH TERRY BARBER (RANKED 2018 BEST ATD PODCASTS)

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When companies are stuck in their way during their performance manager process. Whenever you’re stuck in your way on anything, what’s important is to take a step back. When you take a step back you begin to co-create with others in your organization. The best way to co-create is through methodologies around organization development and transformation. This is largely around looking at what we have done well, and what can we do better, which is the very essence of great performance management in and of itself.

Let’s look at the things that worked in performance management, the things that we know should stay, and then the things that we know we could do better with. The things we could do better with are the things that we begin to reassess and reevaluate with our executive team. We innovate new and important types of ways that will connect to what the core of our business and purpose really is.

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Frequently Asked Questions

The biggest large employer culture challenges during a spinout or major transformation include: maintaining consistent culture signals across geographically dispersed teams, preventing a vacuum of identity when the legacy brand disappears, and preserving the informal trust networks that made the old organization function. Companies like Kyndryl, which spun out of IBM with 73,000 employees across 5 continents, show that culture infrastructure—systematic onboarding, explicit values, leadership accessibility—must be deliberately built, not assumed to transfer.

Maintaining consistent culture across global offices requires moving from aspirational values to operational infrastructure. The evidence from Kyndryl's Most Loved Workplace certification shows that when employees in Asia Pacific, Europe, North America, South America, and the UK independently describe their culture using the same language—'flexible work,' 'you are heard,' 'career and learning outcomes'—it is not coincidence. It is the result of systematic design: shared onboarding, visible leadership behavior, and consistent feedback loops that translate values into daily experience regardless of location or time zone.

A Most Loved Workplace® certification proves that a company's culture claims are independently verified through employee assessment—not self-reported surveys or marketing copy. The certification uses machine learning to analyze sentiment, emotion, and recurring themes across thousands of employee responses. When a large employer like Kyndryl earns this certification despite a major transformation, it demonstrates that their culture infrastructure survived and scaled through disruption, which is the hardest test any organizational culture can face.

About Louis Carter

Louis Carter is the Founder and CEO of Best Practice Institute (BPI) and Most Loved Workplaces®, a global research and certification organization helping companies build workplaces employees love. He is the creator of the Love of Workplace Index™, a research-based framework used to measure emotional connection between employees and their organizations and predict performance, retention, and culture outcomes. Carter is the author of more than a dozen books on leadership, talent development, and management best practices and has advised Fortune 500 companies, government agencies, and global organizations on leadership and culture transformation. He also hosted the Leader Show, a leadership interview series featured on Newsweek for five years, interviewing executives and leadership experts about leadership and the future of work. His work on workplace culture and leadership has been featured in major publications including Newsweek, The Wall Street Journal, and The Economist. Learn more in “How Louis Carter’s Most Loved Workplace Measures What Really Matters” (New York Business Now) and “Beyond Employer Branding: How Louis Carter Built the Global Standard for Workplace Culture” (NY Tech Media)

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