Nicklaus Children's Health System is the only freestanding children's hospital system in South Florida. For 75 years, it has cared for the region's most vulnerable patients: critically ill children whose families are counting on strangers to save their lives. That is not a job you show up to for the benefits package. That is a calling. And the question I find most interesting about Nicklaus Children's is not whether the mission is real. It clearly is. The question is: what did leadership build to make sure the mission stayed real at the operational level, every day, for more than 4,700 people?