Moving HR Technology – Best Practices In Switching HRIS/HCM Providers

What do HRIS/HCM strategies do best? User testimonials appreciate the fact that all employee data is in one place with multiple disparate back-office systems and high visibility to employees and managers. But, technology is restless and drives creation of new SaaS approaches. And, as more companies seek to move their needs from one HRIS/HCM system […]

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What do HRIS/HCM strategies do best? User testimonials appreciate the fact that all employee data is in one place with multiple disparate back-office systems and high visibility to employees and managers. But, technology is restless and drives creation of new SaaS approaches. And, as more companies seek to move their needs from one HRIS/HCM system to another, you might be interested in strategies offered by Workday, SuccessFactors®, and PeopleStrategy eHMC®.

Workday – Best Practices at Kohl’s

Kohl’s recently joined Workday’s list of quality clients like BankAmerica, Chiquita, and Netflix. Ryan Festerling, Executive VP of HR, recommended the switch to align with its recent shift in corporate goals. The Kohl’s Greatness Agenda was dedicated to: amazing products, personalized connections, incredible savings, and winning teams. Festerling felt it was clear that Kohl’s associates needed to be included in the overarching business strategy.

Kohl’s saw Workday as the engaging technology to put the right data in the hands of associates to make better decisions, advance their careers, and develop their teams. Their focus throughout the Workday decision and installation was on providing associates with self-service tools, managers with autonomy and accountability to lead teams better, and executives with insight into the broad workforce to make data-based decisions, and mobile associates with the same data on the same system.

Getting there required Kohl’s partnership in planning with Workday’s team:

  • Frankly assess current HR strategy.
  • Redesign structure and roles.
  • Inventory organizational values.
  • Align job descriptions and job families.
  • Match job descriptions to competency models.
  • Align compensation programs, eligibility requirements, and labor market rates.
  • Plan HR technology change strategy.
  • Develop and run transformation model.

SAP® SuccessFactors® – Best Practices at JE Dunn

JE Dunn construction (Kansas City, MO) offers life-long careers. Positive as that may be, it presents some problems: low employee engagement, too many HR administrative functions, and lengthy onboarding system. Being able to identify these specific needs helped them shop smarter.

Jen Harrell, Dunn’s HRIS manager admitted the HR employees spent days completing and passing on forms for employees, many of them in regional locations. Manual recruiting and tracking consumed time and energy. And, results were inconsistent and non-predictive.

Over 100 days, JE Dunn brought SAP® SuccessFactors® into the work experience. It served as a foundation for the added integration of SuccessFactors® modules: Onboarding, Recruiting, and Performance & Goals solutions. The products put paper-processes online, and engaged employees with self-service.

The data and processes, now readily available and automated, makes performance transparent and key to performance-based decisions. And, that it central to re-energizing the JE Dunn culture.

PeopleStrategy eHMC® – Best Practices at Grave Hill Settlement House

The Saint Louis, MO community is grateful for the generous, much-lauded contrition of the Grace Hill Settlement House since its origin in 1903. Grace Hill works without rest to make a difference in the future for every child and family. And, they want tools and resources that let them achieve their non-profit goals and objectives.

Making that happen, Grace Hill picked PeopleStrategy’s Enterprise Human Capital Management Suite (eHCM) to streamline its Human Resources administration. Alura Kozak, Grace Hill’s Chief Administrative Officer looked for a comprehensive HCM suite that would serve employee/management needs and still support their commitment to public service. So, it is fitting that the PeopleStrategy partnership building service helped make their decision.

PeopleStrategy eHCM® put all employee data into a central location providing real-time performance analytics with predictive information for aligning talent and business decisions. Now, it now finds itself able to retain and develop staff and make data-based strategic decisions.

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Frequently Asked Questions

The biggest large employer culture challenges during a spinout or major transformation include: maintaining consistent culture signals across geographically dispersed teams, preventing a vacuum of identity when the legacy brand disappears, and preserving the informal trust networks that made the old organization function. Companies like Kyndryl, which spun out of IBM with 73,000 employees across 5 continents, show that culture infrastructure—systematic onboarding, explicit values, leadership accessibility—must be deliberately built, not assumed to transfer.

Maintaining consistent culture across global offices requires moving from aspirational values to operational infrastructure. The evidence from Kyndryl's Most Loved Workplace certification shows that when employees in Asia Pacific, Europe, North America, South America, and the UK independently describe their culture using the same language—'flexible work,' 'you are heard,' 'career and learning outcomes'—it is not coincidence. It is the result of systematic design: shared onboarding, visible leadership behavior, and consistent feedback loops that translate values into daily experience regardless of location or time zone.

A Most Loved Workplace® certification proves that a company's culture claims are independently verified through employee assessment—not self-reported surveys or marketing copy. The certification uses machine learning to analyze sentiment, emotion, and recurring themes across thousands of employee responses. When a large employer like Kyndryl earns this certification despite a major transformation, it demonstrates that their culture infrastructure survived and scaled through disruption, which is the hardest test any organizational culture can face.

About Louis Carter

Louis Carter is the Founder and CEO of Best Practice Institute (BPI) and Most Loved Workplaces®, a global research and certification organization helping companies build workplaces employees love. He is the creator of the Love of Workplace Index™, a research-based framework used to measure emotional connection between employees and their organizations and predict performance, retention, and culture outcomes. Carter is the author of more than a dozen books on leadership, talent development, and management best practices and has advised Fortune 500 companies, government agencies, and global organizations on leadership and culture transformation. He also hosted the Leader Show, a leadership interview series featured on Newsweek for five years, interviewing executives and leadership experts about leadership and the future of work. His work on workplace culture and leadership has been featured in major publications including Newsweek, The Wall Street Journal, and The Economist. Learn more in “How Louis Carter’s Most Loved Workplace Measures What Really Matters” (New York Business Now) and “Beyond Employer Branding: How Louis Carter Built the Global Standard for Workplace Culture” (NY Tech Media)

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