Best Practice Institute and Wiley’s Leader to Leader to Publish New World’s Most Loved Workplaces List

most loved workplaces

The Top Most Loved Workplaces will be recognized in a special December 2021 edition of the Hesselbein Forum’s Leader to Leader published by John Wiley and Sons

NEW YORK—JAN 5, 2020—Louis Carter, CEO of Best Practice Institute (BPI) and Frances Hesselbein of the Frances Hesselbein Leadership Forum at the University of Pittsburgh, announced today that they have formed a formal, strategic partnership to publish Carter’s yearly Most Loved Workplace list in the Forum’s Leader to Leader quarterly leadership journal. The List, to be published in the Winter 2021 edition of Leader to Leader, celebrates organizations that have the highest scores on employee sentiment and satisfaction for their corporations. 

The partnership is an auspicious milestone for Carter and BPI. Hesselbein, actively chairing the Forum at age 105, has long been a source of inspiration for Carter’s work. Carter created a program that recognizes organizations who realize that what gets the greatest outcomes from employees is not fake culture tactics like compensation strategies and long vacations, but emotional connection. The timing of the announcement also marks a confluence of public events that resonate with Hesselbein’s long, trendsetting career. A former CEO of the Girl Scouts of America, Hesselbein was responsible for transforming the organization from a primarily white middle-class organization to a diverse and thriving organization empowering women and girls all around the world.

“This collaboration with Louis Carter and his Most Loved Workplace list is important for setting the stage for the future of organizations,” said Hesselbein. “I have always appreciated Louis’ work and his vision for the daily practices and competencies of leaders of our world’s most ethical organizations. The values most dear to Louis, and reflected in his work—love and respect—correlate directly to those values espoused by organizations of the future. Without love and respect for others, the fabric of our social and organizational systems will fall apart.”

Hesselbein is a founding Thought Leader of BPI, receiving its Lifetime Achievement Award in 2011. 

“This partnership in many ways brings much of what I have built over the past 15 years with BPI full circle, by finally recognizing organizations that, as Frances always taught, focused on Values Based Leadership,” said Carter. “Her inspiration for creating the Most Loved Workplace program is immeasurable, and this partnership solidifies that for organizations who have built a culture based on respect and values.”

According to Bruce Rosenstein, Managing Editor of Leader to Leader, “This is a great opportunity for Leader to Leader to underscore our commitment to companies who focus on leading in a more collaborative, understanding, positive, values-driven and respectful manner.”

Leader to Leader was the first to publish the research behind the Most Loved Workplace back in 2017. To develop the List, Carter conducted research on thousands of employees around the world and identified that emotional connection can only come from organizations who show respect and align with the values they espouse.

Over the next few months, organizations will have the opportunity to assess their employees on Carter’s Most Loved Workplace Model based on Systemic Collaboration, Positive Future, Alignment of Values, Respect Building, and Killer Outcomes, and identify if they are a Most Loved Workplace. Organizations that wish to be considered for the 2021 Most Loved Workplace list can start their application and certification process at   

About Louis Carter

Louis Carter created a best practice validation process for leadership development. He earlier brought the process to prominence in the late 1990s in collaboration with Warren Bennis, the thought leader. He published his first book Best Practices in Leadership Development with John Wiley and Sons and Warren Bennis in 2000. Carter subsequently researched and wrote Best Practices in Leadership Development and Organization Development, Best Practices in Knowledge Management, Best Practices in Leading the Global Workforce, Best Practices in Talent Management, and The Change Champion’s Field Guide. Carter was named a top 10 Organizational Culture Professional on the 2019 Global Gurus list.

University of Pittsburgh’s Frances Hesselbein Leadership Forum reflects the vision of a university-based center for teaching, applied research, and public service where leaders and aspiring leaders from around the world can gather to advance the art and science of leadership and put these principles to practice in public service.

Leader to Leader Journal is an award-winning quarterly publication focusing on management, leadership, and strategy sponsored by the Frances Hesselbein Leadership Forum at the University of Pittsburgh’s Graduate School of Public and International Affairs, Johnson Institute for Responsible Leadership.


To apply for the Leader to Leader/Most Loved Workplace Award, visit

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