How to Survey Frontline Employees, and Show Them You Listened

How to Survey Frontline Employees, and Show Them You Listened

To hear from frontline employees, go where they already are. Send the survey by text as well as email, fit it around their shifts, and break the results out by team so you can see who answered. Then show them what changed. That last step is why they answer next time. Why are frontline employees […]