Transformational Leadership – Let’s Transform Ourselves and Others During Time of Chaos

Now more than ever as we are resetting the world with chaos, in the midst of this chaos, emotions flare. Transformational leadership is needed today.

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My Invitation to Transform Yourself in Times of Chaos – Transformational Leadership

Dee once said, “Make an empty space in any corner of your mind, and creativity will instantly fill it.”

Dee Hock, founder and former CEO of Visa credit card organization in his book, Birth of the Chaordic Age spoke of the need for strong transformational leadership in an otherwise chaotic world. Today, I was confronted with enormous amounts of fear. And, I wondered – why may this be happening? Is it me? Then I stopped and thought – Of course it is! I was expecting it, and guess what, I got it! Then I changed, stopped and meditated, and changed my reality to one of positivity – a positive future. Now more than ever as we are resetting the world with chaos, we need peace, empathy, emotional regulation, and yes, love for ourselves and others. In the midst of this chaos, emotions flare. You have control over how you react to these emotions.

For just a moment:

  1. Stop everything you are doing.
  2. Close your eyes and take a deep breath – a long breath and exhale.
  3. Let go of what you think you know.
  4. Create your vision of you and the world you want.
  5. You are the “I am” of your “I am.”
  6. Repeat “I am” and fill in the blank of what you want to be.

Some I am’s I find helpful are:

  • I am safe.
  • I am loved.
  • I am wise.
  • I am respected.

What is your “I am?”

Now more than ever, fear is taking over. I, like you, take all precautions of physical distancing. And, this can be scary and challenging to most people – especially those who are used to being together socially on a consistent basis.

Would you like to transform with me?

I invite you to move your attention to your responses and how you lead, trust, and respect others.

The words “I will” create a new reality for you and others. Here are some examples of “I wills”:

  • I will help others feel safe.
  • I will help others feel loved.
  • I will help others feel respected.
  • I will help others feel wise.
In our new world, I invite you to move your attention to what you most like to manifest in your life. For the good of yourself. For the good of your loved ones. And, the good of all humanity.

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Frequently Asked Questions

The biggest large employer culture challenges during a spinout or major transformation include: maintaining consistent culture signals across geographically dispersed teams, preventing a vacuum of identity when the legacy brand disappears, and preserving the informal trust networks that made the old organization function. Companies like Kyndryl, which spun out of IBM with 73,000 employees across 5 continents, show that culture infrastructure—systematic onboarding, explicit values, leadership accessibility—must be deliberately built, not assumed to transfer.

Maintaining consistent culture across global offices requires moving from aspirational values to operational infrastructure. The evidence from Kyndryl's Most Loved Workplace certification shows that when employees in Asia Pacific, Europe, North America, South America, and the UK independently describe their culture using the same language—'flexible work,' 'you are heard,' 'career and learning outcomes'—it is not coincidence. It is the result of systematic design: shared onboarding, visible leadership behavior, and consistent feedback loops that translate values into daily experience regardless of location or time zone.

A Most Loved Workplace® certification proves that a company's culture claims are independently verified through employee assessment—not self-reported surveys or marketing copy. The certification uses machine learning to analyze sentiment, emotion, and recurring themes across thousands of employee responses. When a large employer like Kyndryl earns this certification despite a major transformation, it demonstrates that their culture infrastructure survived and scaled through disruption, which is the hardest test any organizational culture can face.

About Louis Carter

Louis Carter is the Founder and CEO of Best Practice Institute (BPI) and Most Loved Workplaces®, a global research and certification organization helping companies build workplaces employees love. He is the creator of the Love of Workplace Index™, a research-based framework used to measure emotional connection between employees and their organizations and predict performance, retention, and culture outcomes. Carter is the author of more than a dozen books on leadership, talent development, and management best practices and has advised Fortune 500 companies, government agencies, and global organizations on leadership and culture transformation. He also hosted the Leader Show, a leadership interview series featured on Newsweek for five years, interviewing executives and leadership experts about leadership and the future of work. His work on workplace culture and leadership has been featured in major publications including Newsweek, The Wall Street Journal, and The Economist. Learn more in “How Louis Carter’s Most Loved Workplace Measures What Really Matters” (New York Business Now) and “Beyond Employer Branding: How Louis Carter Built the Global Standard for Workplace Culture” (NY Tech Media)

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