
10 Things Customer Service Can Learn from the Best Hotels
The holiday season is here. And, extreme customer care should be top of mind for all companies. Being on the front lines means employees have

The holiday season is here. And, extreme customer care should be top of mind for all companies. Being on the front lines means employees have

Over the past few years, finding loyal employees who also produce beyond everyone’s expectations, has been a hot topic amongst talent professionals and senior executives.
Organizational change often fails, not because of poor ideas, but because of emotional resistance and misalignment. At Louis Carter, we help you tackle the human side of change head-on. From silos to fear of the unknown, we identify what truly holds your team back and replace resistance with purpose. Our proven methodology empowers leaders to create emotionally connected, high-performing workplaces where change isn’t feared, it’s embraced.
PALM BEACH GARDENS, Fla., Dec. 3, 2019 /PRNewswire-PRWeb/ — Louis Carter, the current number 7 Global Guru in Organizational Culture, has been re-nominated as one of the key organizational culture experts by Global Gurus and
Louis Carter, Founder and CEO of Best Practice Institute and author of the recent book, In Great Company: How to Spark Peak Performance and Create an Emotionally Connected Workplace (McGraw-Hill, 2019) has been named as
A New Era for Performance Reviews In a year brimming with HR innovation, Skillrater stood out as a game-changer, earning a coveted spot as a Top Product Winner by Human Resource Executive Magazine at the
Best Practice Institute (BPI) CEO and Founder, Louis Carter, has been recognized as a “Trail Blazer” in the 2016 Learning! Champion Awards by Elearning! Magazine. This prestigious award honors individuals making significant contributions to the
What makes teams and individuals thrive? This engaging podcast episode features two insightful guests who delve into the core elements of high performance and personal fulfillment. First, we hear from Louis Carter, CEO and Founder
See the Big Picture—From the C-Suite Down Great leadership starts at the top—but it’s rarely seen from only one angle. CEOs and senior executives navigate a complex web of priorities, pressure points, and performance goals.
A New Era Begins with Skillrater’s Patent Filing In a move that signals a transformative shift in how businesses approach feedback and performance evaluation, Louis Carter, renowned author and founder of Best Practice Institute (BPI),