In the hospitality industry, the quality of your customer services and staff responsiveness has a direct impact on the image and reputation of your hotel,
For any business, the true mark of success lies in their sales. The amount of sales they are able to make per year can mean
Turn on the TV or navigate through at an online job portal, and you are likely to see a report, ad, or article of a
New employees have mentors, whether they are appointed by management or they step into the role on their own. Some people like to offer advice
What do HRIS/HCM strategies do best? User testimonials appreciate the fact that all employee data is in one place with multiple disparate back-office systems and
For most companies, performance appraisals happen once a year – two at best to rate their performance. You know the drill. You call each of
Bernie Swain is a legend in the speaking industry. He’s represented the greats from Colin Powell and Tom Brokaw, to Tony Blair and Ronald Regan.
Being customer-centric is one of the most significant aspects of any company or organization. One could even argue that it is the most important aspect of the company’s
In today’s hyper-connected corporate world, it would be very difficult for a CEO with a “command-and-control” and silo mentality to lead their company, without adapting
In preparation for my new book on Emotional Connectedness, I asked several of my most trusted colleagues from the MG100 to tell me what they
Organizational change often fails, not because of poor ideas, but because of emotional resistance and misalignment. At Louis Carter, we help you tackle the human side of change head-on. From silos to fear of the unknown, we identify what truly holds your team back and replace resistance with purpose. Our proven methodology empowers leaders to create emotionally connected, high-performing workplaces where change isn’t feared, it’s embraced.
In the hospitality industry, the quality of your customer services and staff responsiveness has a direct impact on the image and reputation of your hotel, as well as its bottom line. Being the frontline brand
For any business, the true mark of success lies in their sales. The amount of sales they are able to make per year can mean the difference between bankruptcy and rapid and sustainable growth. A
Turn on the TV or navigate through at an online job portal, and you are likely to see a report, ad, or article of a company, reading that they are hiring veterans. You may wonder
New employees have mentors, whether they are appointed by management or they step into the role on their own. Some people like to offer advice and model behavior. Others need and seek it. But, management
What do HRIS/HCM strategies do best? User testimonials appreciate the fact that all employee data is in one place with multiple disparate back-office systems and high visibility to employees and managers. But, technology is restless
For most companies, performance appraisals happen once a year – two at best to rate their performance. You know the drill. You call each of your team members into the conference room, and have a
Bernie Swain is a legend in the speaking industry. He’s represented the greats from Colin Powell and Tom Brokaw, to Tony Blair and Ronald Regan. But like many entrepreneurs, his success did not come overnight,
Being customer-centric is one of the most significant aspects of any company or organization. One could even argue that it is the most important aspect of the company’s existence. We see examples of customer-centric operations
In today’s hyper-connected corporate world, it would be very difficult for a CEO with a “command-and-control” and silo mentality to lead their company, without adapting to the ever-shifting ocean of change. It is vital that
In preparation for my new book on Emotional Connectedness, I asked several of my most trusted colleagues from the MG100 to tell me what they thought about the concept of emotional connectedness in business and
