“Adapt or die,” is how we hear statistical mastermind Billy Bean — played by Brad Pitt in “Moneyball” — describe the application of analytics to
It’s easy to think of an analytics program as a quick fix for pressing business concerns, but the reality takes a bit more time and
The holiday season is here. And, extreme customer care should be top of mind for all companies. Being on the front lines means employees have
How businesses achieve a love connection with their company needs scrutiny and communication about how it works at prominent corporations like Wegmans Food Markets, Inc.,
Over the past few years, finding loyal employees who also produce beyond everyone’s expectations, has been a hot topic amongst talent professionals and senior executives.
Being a leader can be a tough job. Business leaders have to manage things like marketing, finance, planning and branding, but the most complicated part
Most companies unfortunately become cemented in a “go-do” attitude, where employees are viewed strictly as programmable resources that must be allocated efficiently to produce the
After more than a decade of “the war for talent,” the quest to build and grow an engaged and excited workforce has remained elusive. There
Louis Carter, founding CEO of Best Practice Institute Interviews Senator George Mitchell on Negotiation and Consensus Building (This interview “Consensus and Peace Making” was originally
What would be your advice to people just starting out in HR as a profession? After they get some well-rounded experience seek out a role
Organizational change often fails, not because of poor ideas, but because of emotional resistance and misalignment. At Louis Carter, we help you tackle the human side of change head-on. From silos to fear of the unknown, we identify what truly holds your team back and replace resistance with purpose. Our proven methodology empowers leaders to create emotionally connected, high-performing workplaces where change isn’t feared, it’s embraced.
New employees have mentors, whether they are appointed by management or they step into the role on their own. Some people like to offer advice and model behavior. Others need and seek it. But, management
What do HRIS/HCM strategies do best? User testimonials appreciate the fact that all employee data is in one place with multiple disparate back-office systems and high visibility to employees and managers. But, technology is restless
For most companies, performance appraisals happen once a year – two at best to rate their performance. You know the drill. You call each of your team members into the conference room, and have a
Bernie Swain is a legend in the speaking industry. He’s represented the greats from Colin Powell and Tom Brokaw, to Tony Blair and Ronald Regan. But like many entrepreneurs, his success did not come overnight,
Being customer-centric is one of the most significant aspects of any company or organization. One could even argue that it is the most important aspect of the company’s existence. We see examples of customer-centric operations
In today’s hyper-connected corporate world, it would be very difficult for a CEO with a “command-and-control” and silo mentality to lead their company, without adapting to the ever-shifting ocean of change. It is vital that
In preparation for my new book on Emotional Connectedness, I asked several of my most trusted colleagues from the MG100 to tell me what they thought about the concept of emotional connectedness in business and
A merger-acquisition is such a delicate process, a majority of businesses don’t do it effectively. According to several studies, a staggering percentage of merger-acquisitions fail to meet their goals. One KPMG study reported that mergers
Would you like to lead like leaders at a “Great Places to Work” organization? Every year, there are countless company rankings in a number of different categories, ranging from “Happiest Workplace” to “Best Workplace for
Great people make great companies–and more CEOs are realizing that putting stock in talent acquisition and development is just good strategy. Twelve years ago, recruiting guru Kevin Wheeler wrote an article with the cheeky title,
